How to ask us to delete personal data connected with our services.
You can ask MACD Adaptive Limited to delete personal data connected with your use of macd.ie or our connected services, including a Meta-connected service.
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We will acknowledge the request and may ask for limited information to verify that the data belongs to you. We will search the relevant systems, delete or anonymise data we are not required to keep, and confirm when the request is complete. We normally respond within one month as required by GDPR.
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We may retain limited information where Irish or EU law requires it, for example accounting records, or where needed to establish, exercise or defend legal claims, prevent fraud or protect security. If an exception applies, we will explain what is retained and why.
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Deleted data may remain in protected backups until those backups expire under their normal cycle and will not be restored for ordinary use. Data held independently by Meta or another platform must also be managed through that platform's own account and privacy controls.
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For a deletion request or any privacy question, email macd@macd.ie. Our Privacy Policy explains your other GDPR rights.